Question 1

Where are your products made?

Accepted Answer

We hand-make our products in Australia in small batches to maintain freshness and avoid waste.

Question 2

Do you use natural ingredients?

Accepted Answer

Yes, our Hair & Scalp Oil is made with 100% natural ingredients, with no preservatives, parabens or preservatives added.

Question 3

Are your products cruelty-free and vegan?

Accepted Answer

Yes, all our products are 100% cruelty-free and vegan. Our suppliers are carefully selected with this in mind.

Question 4

I have a tree-nut allergy, can I use your products?

Accepted Answer

We pride ourselves on being a completely tree-nut-free cosmetics company, we understand that nut allergies are very common and we want as many people to enjoy our products as possible. 🥜

Please note: Whilst we make our products in a tree-nut-free environment, and we don't have nuts in products listed as ingredients, our ingredients are sourced from a place where we can't 100% guarantee contact with nuts.

Question 5

Can I use your Hair & Scalp Oil while pregnant or breast-feeding?

Accepted Answer

Due to the fact that we use essential oils, we always suggest speaking to your doctor before use of any new products during pregnancy or breast feeding.

Question 6

Where are your ingredients sourced from?

Accepted Answer

We work with local, Australian suppliers to source all of our ingredients. We seek to use as many Australian-grown ingredients as we can, however, sometimes ingredients may not be available locally. Our suppliers source ingredients from other countries ensuring that they are made with the highest standards.

It's important to us that our products contain all the ingredients needed to help make our products work to the best they can.

Question 7

I think I've had an allergic reaction, what do I do?

Accepted Answer

We always recommend doing a patch test 24 hours prior to use.
If you believe you've had a reaction, please take a photo and send it over to hello@sundara.beauty.
If this is provided within 14 days of purchase, we will be happy to find a resolution to this.
Please note, a tingling sensation is normal due to the use of peppermint in our Hair & Scalp Oil

Frequently Asked Questions